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Serving your needs is always our number one priority. View your options below and select the right one to contact us.
Our online customer service site offers several features that enable you to have better control over your policies and account. They're available at any time!
Click here if your life or annuity policy/contract is held by one of our following family of companies:
Please note not all policies/contracts are available online.
All other customers, please call 1-800-866-9933 to speak to a customer service representative.
Life and health insurance customers: PO Box 12687 Birmingham, AL 35202-6687 1-800-866-9933 email: firstname.lastname@example.org
Variable life insurance customers: PO Box 1928 Birmingham, AL 35282-8238 1-800-265-1545 email: email@example.com
Annuity customers: PO Box 1928 Birmingham, AL 35282-8238 1-800-456-6330 email: firstname.lastname@example.org
West Coast Life insurance customers: PO Box 12687 Birmingham, AL 35202-6687 1-800-866-9933 email: email@example.com
Immediate Benefit Account: PO Box 535299 Pittsburgh, PA 15253-5299 1-866-412-2071 Or login to: https://www.eaccountservices.com/Protective
DID YOU KNOW?
83 percent of our clients access their tax forms via our online account access?*
*Protective Life Insurance internal reporting, January 2014
Sign up for online account access and get started today.